Master Practitioners Annual Get Together (paid for separately event)

Programme

09:45 – 09:55 Arrive at our virtual Annual Get Together

09:55 – 10:00 Welcome & Intro (Dominika Sieradzka, RIE Solutions Ltd)

10:00 – 11:00 Getting the best out of your people through actively managing performance (Rosemary Derby-Jenkins, Signpost HR Solutions)

In this session Rosemary will draw on her knowledge of employment law and many years of HR experience to share her insights about how to get the best out of your team through actively managing performance. The session will include a practical exercise on providing effective feedback.

11:00 – 11:15 Break

11:15 – 12:45  Using design thinking to generate innovative solutions to business issues (Dominika Sieradzka, RIE Solutions Ltd)

In this session Dominika will introduce you to the design thinking process and collaborative tools that can be used in a virtual environment to help drive innovation in your firms. You will have an opportunity to put the newly gained insights into practice by working in smaller groups, for example by creating an empathy map.

12:45 – 13:45  Lunch

13:45 – 14:45 Nailing client portal adoption (Lou Wallis & Oliver Jenkins, moneyinfo)

Your client portal should be an intrinsic part of your operation; your default way to communicate and share documentation securely with your clients. Nail the launch and the rest will naturally follow. Learn more about how to get off on the right foot with your portal launch and get your clients to enjoy the journey without making it onerous:

• How to get staff onboard with your systems
• Excite your clients and maximise engagement
• Using different media to communicate your message
• Learn about real life success stories

14:45 – 15:15  Closing session and Q&A (Dominika Sieradzka, RIE Solutions Ltd)

How much do I need to invest?

Early bird price (until 30^th April): £99.00, plus VAT

Full price (from 1^st May): £149, plus VAT

How do I book?

If you are interested in attending, please send an email to Emma@rie.solutions. To make the most of the early bird discount, make sure to get in touch before the end of April.